Strong teams don't just happen by accident. They're built through better leadership, a strong team culture, and systems that help your practice grow without burning you out. 

In this episode, we are joined by Allyson Freind, optical dispenser, owner of Northam Optical and recipient of Independent Practice of the Year 2025, to explore how a loyal customer base, deep community connection, and consistent, high-quality care can outperform even the biggest city-based advantages.

What does it take to build an independent practice that lasts for four decades and then pass it on to continue the legacy, intention, and heart for patient care? In this episode, we are joined by Tim Duffy, a highly respected rural optometrist, former owner of Vision Splendid, and long-time advocate of independent practice, to unpack how he built, grew, and eventually handed over his optometry practice to younger optometrists without losing its heart for patients. This conversation goes...